Website StaffSource, Inc.

Job Description

Transportation company located off of Chastain Rd. in Kennesaw seeking outgoing high energy customer service pro’s. Great location if you live in the Kennesaw, Woodstock, Acworth area.

  • Auditing/Reviewing transit updates and information provided via carrier websites
  • Updating and maintain shipping records in company databases
  • Assisting in customer problems/inquiries and providing problem resolutions escalation when needed
  • Acting as a liaison between customers, carriers and customer service representatives

Skills and Experience:

  • Ability to read and comprehend detailed instructions.
  • Great customer service skills with upbeat telephone presence
  • Strong analytical/problem solving skills
  • Prioritize and manage multiple critical projects simultaneously
  • Basic MS Office skills,including Word, Outlook, Excel, and Internet.
  • Great oral communication skills, particularly when dealing with a variety of people and situations over the phone and by email.

This position is in an office/call center environment and requires the ability to work well in a fast paced team setting.

Job Type: Full-time

Pay: $13.00 – $14.00 per hour

To apply for this job email your details to resumes@ssiatlanta.com